| Chip Conley | |
|---|---|
| Born | October 31, 1960 Orange, California, U.S. |
| Occupation | Author and Founder, Executive Chairman and Chief Creative Officer, Joie de Vivre |
Chip Conley (born 1960, Orange, California) is an American hotelier, author and speaker. Conley is the founder, Executive Chairman and Chief Creative Officer[1] of Joie de Vivre Hospitality, which he began in 1987 at age 26. In 2010, after growing Joie de Vivre’s collection of boutique hotels to more than 30 properties in California, Conley transitioned from CEO to Executive Chairman and Chief Creative Officer when Geolo Capital purchased a majority stake of the company.[2]
In 2010, Conley was invited to speak at the annual TED conference[3]. His speech addressed creating a business model driven by our need for meaning as outlined by Abraham Maslow’s hierarchy of needs and as presented in his book Peak: How Great Companies Get their Mojo from Maslow.[4] Conley’s other books on entrepreneurship include The Rebel Rules: Daring to Be Yourself in Business; Marketing that Matters: 10 Practices to Profit Your Business and Change the World; and the forthcoming Emotional Equations: Simple Truths for Creating Happiness and Success (January 2012).
In 2011, Conley and Joie de Vivre learned that Market Metrix awarded the company the #1 customer service award in the U.S. in the Upper Upscale hotel category for 2010, beating out Marriott, Hilton, Hyatt, Sheraton, Westin, Kimpton and Peninsula hotels.[5]
Conley has been honored by the San Francisco Business Times as the “Most Innovative CEO” in the Bay Area. He is the founder of San Francisco’s annual Celebrity Pool Toss fundraiser, which has raised more than $4 million for inner city families in San Francisco’s Tenderloin District, where his first hotel, the Phoenix, is located.
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Conley received his BA in 1982 and an MBA in 1984 from Stanford University.